These Terms of Service constitute a legally binding agreement between you and Falling Cloud governing your access to and use of our website, products, and services.
Falling Cloud is operated by:
Qionghai Ruduoyan Technology Co., Ltd.
Room 2218, Hongrui Mansion, Yinhai Road
Qionghai City, 571400, China
Email: anderson@fallingcloud.autos
Phone: +1 478 707 5573
Please read these Terms of Service (Terms) carefully before using the Falling Cloud website, API, or any related services (collectively, the Service). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
By creating an account, submitting data, downloading software, or otherwise interacting with the Service, you confirm that you have read, understood, and accept these Terms and any additional policies referenced herein. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Service after the effective date of such changes constitutes your acceptance of the revised Terms. We may also evolve, suspend, or discontinue any feature of the Service with reasonable notice where practicable.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If you register for an account, you agree to provide accurate, current, and complete information and to keep your login credentials confidential. You are responsible for all activity under your account. Notify us immediately at anderson@fallingcloud.autos if you suspect unauthorized use.
Falling Cloud provides cloud-based infrastructure, data processing, and related solutions for automotive and mobility applications. Specific service levels, storage limits, data retention periods, and performance guarantees are detailed in your service order or plan documentation. We strive to maintain high availability but do not guarantee uninterrupted or error-free operation under all circumstances.
Service Commitment: We will use commercially reasonable efforts to make the Service available 99.9% of the time each calendar month, subject to scheduled maintenance and events beyond our control. Credits may be available for qualifying downtime as described in our Service Level Agreement.
You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You must not:
As between you and Falling Cloud, we own all rights, title, and interest in the Service, including its software, design, trademarks, and content. You retain all rights to the data, materials, and content you upload or submit (Your Content). You grant us a worldwide, non-exclusive, royalty-free license to process, store, and transmit Your Content solely to provide the Service to you. We will not use Your Content for any purpose other than delivering the Service unless you expressly opt in.
We process your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard technical and organizational measures to protect Your Content against unauthorized access, loss, or destruction. You are responsible for ensuring that Your Content does not violate any law or third-party right.
Paid plans are billed in advance according to the pricing schedule you select. All fees are non-refundable except as expressly stated in our refund policy or as required by law. We may change fees with 30 days prior notice. Late payments may result in suspension of the Service. You are responsible for all applicable taxes, and we will invoice you where required.
These Terms remain in effect until terminated by either party. You may terminate your account at any time by contacting us. We may suspend or terminate your access immediately if you breach these Terms or if required by law. Upon termination, we will delete Your Content within 90 days unless we are required to retain it by law. Sections relating to ownership, disclaimers, indemnification, and limitation of liability will survive termination.
THE SERVICE IS PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FALLING CLOUD AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Important: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Falling Cloud, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use or misuse of the Service; (b) Your Content that infringes any third-party right; or (c) your violation of these Terms or applicable law. We reserve the right to assume exclusive defense of any matter subject to indemnification at your expense.
These Terms are governed by the laws of the People's Republic of China, without regard to conflict of law principles. Any dispute arising from these Terms shall first be resolved through good-faith negotiations. If the dispute cannot be resolved within 60 days, it shall be submitted to the competent court in Qionghai City, Hainan Province. You and Falling Cloud agree to submit to the personal jurisdiction of that court.
You represent that you are not located in a country subject to any applicable trade sanction or embargo and that you will not use the Service in violation of export control laws. You agree to comply with all applicable export and import restrictions and not to transfer any software or technology to any prohibited entity or jurisdiction.
The Service may integrate with third-party platforms or contain links to external sites. We are not responsible for the content, privacy practices, or terms of those third parties. Your use of any third-party service is at your own risk and subject to their separate terms.
These Terms constitute the entire agreement between you and Falling Cloud regarding the Service. If any provision is found to be unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right does not waive that right. You may not assign these Terms without our prior written consent, but we may assign them freely. Notices must be sent in writing to the address listed above or to anderson@fallingcloud.autos.
If you have any questions about these Terms, please contact us at:
Qionghai Ruduoyan Technology Co., Ltd.
Room 2218, Hongrui Mansion, Yinhai Road
Qionghai City, 571400, China
Email: anderson@fallingcloud.autos
Phone: +1 478 707 5573